Latest Posts

Promote Winterization Specials this Season

This article was originally published on Counterman.com Getting a car ready for winter is something every car owner in a cold climate needs to do before the snow flies. Often times, customers don’t realize how important it is to winterize their cars.

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What’s That Noise? Explaining Water Pump Noises To Your Customers

This article was originally published on Counterman.com. An average water pump moves 7 gallons of coolant per mile driven. If a water pump lasts for 100,000 miles, it has moved 700,000 gallons of coolant. That’s enough to fill 78 semi truck tanker trailers. It shouldn’t be a surprise that water pumps wear out, but most […]

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Red Flags to Look For During a Routine Inspection

This article was originally published on UnderhoodService.com. As you know, many car owners have absolutely no idea how to inspect their vehicle on a regular basis. They just don’t know what to look for. So when you’ve got a vehicle in for a minor repair or routine maintenance, check the items listed below. You might […]

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How to Explain Cooling System Issues to Your Customers

This article was originally published on Counterman.com. As a service advisor, you know the cooling system pretty well. It’s easy to forget that the customers you work with every day may not understand the cooling system very well. So some of your explanations about cooling system issues may go over their heads.

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Warm Weather Maintenance For All Seasons

This article was originally published on AftermarketNews.com. Water pump failure can happen at any time during the year. Depending on the season, your customer may see different symptoms, and not understand the root cause. We’ll point out below a couple of symptoms that vary with the season, and some that stay the same all year […]

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Contaminated Fuel is Still Common: What You Need to Know

This post was originally published on Counterman.com Fuel contamination is more common than you think. Most of the gasoline available today in the United States is clean and free of contaminants. But, there is still contaminated gasoline being sold around the country, from Decatur to Florida to New Jersey.

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